At this final session, we’ll look at the feedback process. After every public sector bid when the result of the tender is communicated to you, it should be accompanied by some feedback. In this session, we will go through examples of useful feedback and an overview of what you should expect to get or can ask for from the contracting authority. We will also chat about how to use feedback for future work. We’ll also discuss what to do if you’re not happy with either the outcome or process and where you can go to get support.
With the Procurement Act in force from October 2024, we’ll also showcase how feedback processes have changed under the new regulations as contracting authorities use assessment summaries and what bidders can expect to get in the future. We’ll explore what should happen both above and below the regulation contract value threshold.